Service & Support

Adapting GlobalSight TMS could not have been easier. No infrastructure changes or licencing fees. No need to have your IT staff trained to use a new tool either. Sign up for GlobalSight SaaS and start using your new translation management system today.
GlobalSight Setup Set up and Configuration
A fully functional and configurable system will be ready for you to use. Unlike hosting GlobalSight internally, with GlobalSight SaaS you will not need to spend time to learn the backend administration of the TMS. We all know that how frustrating and complicated it get get.
GlobalSight MaintenanceUpdates and Maintenance
Your GlobalSight instance will be maintained by our dedicated staff. Minor and major GlobalSight releases will be adopted as soon as we complete internal testing, in most cases within a couple days once it becomes available.
GlobalSight BackupBackup & Restore
Your server will be backed up daily. We will restore your system within 24 hours, whether it is a server failure or if you need to return to an earlier state on your server.
GlobalSight TrainingTraining
We will arrange live on-line training sessions for your Administrators and Project Managers. Your linguists will have unlimited access to our online training videos.
GlobalSight SupportOutstanding customer support
Use your preferred method when you need support. Chat with us through Skype or gTalk when it is urgent, or email us to open a ticket in the system and get a response within 24 hours.